Shipping & Returns

items are shipped within 2-3 days. In the event where items are out of stock we will email you.  You should receive via email confirmation once the order has been processed and another email once it’s shipped with a tracking number. Please allow an additional 24 to 48  hours  for tracking Info to appear on the carrier's website. 

If item or stolen or damaged please email us at orders@eliseandbrook.com

Summer: items such as candles and body butters are only shipped Monday- Wednesday

Free shipping for orders over $75

RETURN POLICY:

We are not accepting returns at this time, all sales are final.

Refund: refund only when items are out of stock or broken or stolen during shipping. For any other reason, we do not offer refunds. We take pride in making quality work. If there are any issues with your order please send us orders@eliseandbrook.com